Refund policy
Last Updated: November 12, 2026
At Zuhaib Shaikh, operated by Zuhaib Shaikh LLC, customer satisfaction is important to us. We strive to provide quality products and a reliable shopping experience. If you are not completely satisfied with your purchase, our return and refund policy explains how we can assist you.
1. Return Eligibility
Customers may request a return within 30 days of receiving their order.
To qualify for a standard return:
- The item must be unused and in its original condition.
- The product should include its original packaging, accessories, and components, where applicable.
- Proof of purchase or an order confirmation must be provided.
- The return request must be submitted within the applicable return period.
Certain products may be subject to additional return restrictions due to their nature, hygiene requirements, safety considerations, or applicable laws. Any such restrictions will be disclosed where applicable and will not limit rights that cannot legally be excluded.
2. Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, incomplete, or different from the product you ordered, please contact us as soon as possible.
Please include:
- Your order number.
- A description of the issue.
- Clear photographs or videos showing the problem, if applicable.
We will review your request and arrange an appropriate solution, which may include a replacement, return, or full refund.
For verified damaged, defective, or incorrect items, Zuhaib Shaikh LLC will cover reasonable return shipping costs.
3. How to Request a Return
To initiate a return, contact our customer support team:
Email: support@zuhaibshaikhllc.com
Phone: +1 (650) 420-6971
Please include your order number and the reason for your return.
Our team will review your request and provide return instructions, including the applicable return address.
Please do not send products to an address without receiving return authorization and instructions from our support team.
4. Return Shipping Costs
For standard returns due to a change of mind or customer preference, the customer is responsible for return shipping costs unless otherwise stated.
If an item is damaged, defective, incorrect, or otherwise our responsibility, we will provide an appropriate return shipping solution at no additional cost to the customer.
Original shipping charges are generally non-refundable for standard change-of-mind returns, except where required by applicable law.
5. Refund Processing
Once your returned item has been received and inspected, we will notify you of the return decision.
Approved refunds will be issued to the original payment method.
We aim to process approved refunds within 5 business days after inspection. Depending on your payment provider or financial institution, additional time may be required for the refund to appear in your account.
6. Exchanges and Replacements
If you receive a defective, damaged, or incorrect product, you may contact us to request a replacement or an appropriate alternative resolution.
Replacement availability depends on inventory.
7. Order Cancellations
If you wish to cancel an order, contact us as soon as possible.
Cancellation requests can be accommodated before an order enters the fulfillment or shipping process. Once an order has been shipped, it may no longer be eligible for cancellation and may instead need to be handled through our return process.
If we are unable to ship an order within the promised timeframe, we will notify you and provide the cancellation and refund options required by applicable law.
8. Contact Information
For questions about returns, refunds, or exchanges, please contact:
Zuhaib Shaikh LLC
Store Name: Zuhaib Shaikh
Email: support@zuhaibshaikhllc.com
Phone: +1 (650) 420-6971
Return Address: 3940 N County Road 426, Geneva, FL 32732, United States
We appreciate your business and the opportunity to serve you.